Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We are pleased to know that you enjoyed our facilities and activities. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? The others were hit and miss. Not as good the second time. Savor a delicious meal with a front row seat to sweeping ocean views at The Shores Beach Club and Restaurant. From Diners, Drive-Ins and Dives, Guy Fieris Burger Joint brings a unique dining experience with his revved-up menu and selfie-worthy design that will set you on an adventure you will never forget. There are lots of activities to do if you choose. Star regards, Jonathan Iriarte Genera Manager, Hotels near Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Features, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Pool, Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort Rooms, Preferred Hotels & Resorts in Costa Mujeres, Hotels near Playa Mujeres Trips and Tours, Hotels near One Spa at Finest Playa Mujeres, Hotels near (PCM) Playa Del Carmen Airport. Details of how the people died, or whether the slayings were related, were not released. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. And its loud. Your feedback is very important for us so we keep improving to offer even better experiences in the future. My "butler" Lilly was a complete failure. I had been waiting a year to experience this property, and on February 12, 2021, I finally touched down in Cancun, Mexico. As for being suppressed. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. There are 12 missing workers. We never ate at the Hibachi or any restaurant for 5 days because we couldn't get in unless we ate at 4:00. Other times guests would help who had learned the tricks. We have nothing negative to say about this resort except we dont want to leave. Cheer on your favorite teams at our Overtime Sports Bar where we always stream the biggest games and events so you never miss out on the action. It was ok. Claim your listing for free to respond to reviews, update your profile and much more. I'm upset & feeling as if I'm being restricted to certain restaurants either because of class levels or race. Our star-worthy experiences are turning heads. Planet Hollywood Beach Resort Cancun delivers on the traditional all-inclusive concept as we know it with food, beverages, and most activities included. from. The porters were great. Cookie Notice Unfortunately, it was canceled due to the pandemic and because the resort pushed back its opening date from March 2020 to December 2020, with it eventually opening on January 29, 2021. We are a family of 4 and usually prefer to eat later as in 20.00/21.00. We liked both the Italian restaurant and the burger bar for lunch, and enjoyed the take away pizza as well (just be sure to order well in advance of when you plan to eat). They have many of them so dont be afraid to ask for one. The bartender at shores was better. We are pleased to know that you enjoyed our facilities and activities. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. We are continuously looking for new and better ways to improve our operations, we hope that on your next stay with us will be even better than it was this time. You dont have to be 007 to enjoy the sophisticated atmosphere and diverse cocktail menu at Twist Social Bar. The lazy River was so fun for our family of 10. The beach servers were the friendliest. After feeling exacerbated, I went to the manager Roberto Bono. We had to wait but probably only 45 minutes. The good: We arrived to applause as we entered. Traveling with 4 friends for a 50th bday celebration. I did the "STAR PACKAGE" and I can tell you it wasn't worth it. Cheeco, Amilyn, Yimin, are just a few that stood out to us. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Wonderful experience overall. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. As soon as you walk in the door, you feel like someone special. The perfect A-lister escape, this adults-only aged 18+, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. This room type comes with two separate mini bar. Claim your listing for free to respond to reviews, update your profile and much more. Ours were Viri and Tharvin. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. What food & drink options are available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Cannoli, tiramisu, and panna cotta. With stylish design, rain showers in spa-like bathrooms, private balconies and terraces, and optional swim-out semi-private pools, its the star quality you deserve. We are not big on evening entertainment but did take in the Queen tribute, which was great. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. Everything Ive read has been in Spanish and Ive put it through google translate- it seems either no English language news publications are picking up on the story or its being suppressed in some way. Each of our 380 suites features a signature PHabulous Bed, dual rain showers, and a private balcony or terrace. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer any business services? Yonathan is the best! Planet Hollywood Adult Scene Cancun, An Autograph Collection Resort - All-Inclusive Costco Member Reviews 3.9/5 ( 238 Reviews ) Costco Star Rating 4.0 Star Hotel Carretera a Punta Sam, SM006 Mza 002 Lote 07-08, Zona Costera Zona Continental, Cancun, Quintana Roo, 77400, Mexico Overall, we had a great week and would be happy to return to this resort in the future. 2023 Planet Hollywood Cancun Adult Scene. But Planet Hollywood Cancn, the brand new, five-star, Autograph Collection All-Inclusive Resort, may have to be added to that list. The sports bar was also good. Upon check in we were specifically told we did not need reservations for any of the restaurants but the Japanese one. What are some restaurants close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? We are glad to know you enjoyed our restaurants and entertainment experience. It was a really long shuttle 1.5 hours on way there. Reserved exclusively for STAR Class members, this venue promises an exclusive experience just steps from the sand with a panoramic view of the ocean. Been here 2 days so far. We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. Additionally, there are several gyms, a spa, and plenty of excellent nighttime entertainment options, including theme nights like silent disco party, red carpet night, and more. Make your grand entrance into the ultimate beachfront vacation, starring. Perfectly positioned just 45 minutes from Cancun International Airport in the exclusive enclave of Costa Mujeres, our star-quality location puts white-sand beaches, ancient Mayan temples, golf courses, luxury shopping, and epic night clubs within easy reach. You must take the test no more than three days before your flight. I hope they can find all the missing to give the families some closure. UPGRADE TO THE STAR CLASS TREATMENT Personal Agent to handle all arrangements and reservations* Preferred bar labels and in-room snacks* Preferred room locations Private pool for STAR Class guests Nightly turndown service But nevertheless, workers are actively improving things on a daily bases, fixing lights, painting patios, etc.. Including spa and cabana rentals. Friends at PH Cancun Chef Table. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres, Cancun, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. No, Planet Hollywood (Cancun) - All You Need to Know BEFORE You Go. Grab a drink, sit back and enjoy the beautiful view! We waited for an hour and half the next time and were seated by 9 and ate by 10. Our ceiling in our bathroom leaked into our sink. Is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Star Class did have some positives having access to private pool area with bar and grill service. So, the hotel is very nice. Other times guests would help who had learned the tricks. I did the "STAR PACKAGE" and I can tell you it wasn't worth it. Brazza Grill. Soak up the sun at exclusive beach and pool areas, indulge at the PH Spa, and . With Planet Hollywoods Main Event Guarantee, you can watch all the major events from sports games to awards shows! Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. It was much louder. Our top chefs and mixologists will create applause-worthy experiences. They werent appealing when it was so nice outside. We had no difficulty finding chairs at either the pool or the beach. [removed] [deleted] hace 2 a. Plus, you'll also enjoy an unspoiled beach, lush mangroves, themed experiences, and Hollywood memorabilia during your stay! Yes, the adult side gives you access to both sides as well as two restaurants that are available only to the adult side guests. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. We had mold. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). Cancun, Quintana Roo, (August 25, 2021).- Cancun is the area of Quintana Roo, where in the last month more high-impact crimes were committed, including murders, according to data from the Executi Ricky ordered us chocolate covered strawberries and champagne for our room which was most appreciated. Get the cabanas and ask to skip the bottle service. The porters were great. Cannoli, tiramisu, and panna cotta. Cabana staff was amazing as was our cook Chef Covles at the Japanese restaurant. This was after a long wait. 92% of travelers recommend this experience. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. The resort itself was very clean and everyone was friendly. Own or manage this property? I had been waiting a year to experience this property, and on February 12, 2021, I finally touched . Dine like a Hollywood A-lister at Star Class Bar & Grill. Overtime Sports Bar. I love that overall you dont need reservations for dining. Take a look at our list of awards and recognitions. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. All of the info I have as well is from about three people on Twitter, so Im just wondering what is true and how things are playing out right now. Because its what we collect, that makes us who we are. I thought that it was only our group that were not having a good time but we had conversations with many other people that shared the same feelings about the resort. I will share your comments to the staff. Guy's! The staff was on point for the most part. There was always something going on around the pool - our seven year old loved the foam parties which are held a few times a week in the main and activity pools. Payments made by partners impact the order of prices displayed. Dine like a Hollywood A-lister at Star Class Bar & Grill. Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. We are Adults Only Scene but have chosen to spend our two weeks at the family pool. Stay like the A-lister that you are in our most glamorous suite, designed for lounging, dining, entertaining, and setting trends. The beach is nice, it feels like home. I wrote about it in this blog. You have to empty it lots. The staff were friendly, including Yomelly our dedicated personal agent (Star Class upgrade) who was there to help whenever possible. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. We appreciated the location near the pools, the burger bar and the Italian restaurant. They did not love it. Blue Diamond Hotels and Resorts Inc. All rights reserved. And you dont get it unless you ask. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Amazing resort, enjoy the staff Yonathan was the best and also the shows. Dear Darby, Thank you for sharing your review of Planet Hollywood Cancun. Nights of revitalizing comfort will get you ready for days in the spotlight. The umbrellas were painful to open. Ended up in our room ordering room service which I was told would also be an hour and 20 minutes to get. Pay the extra for the star class upgrade. complimentary bottles of wine in the room. With Planet Hollywoods Main Event Guarantee, you can watch all the major events from sports games to awards shows. Good hotel, average food, horrible Star Package experience. Our check in was fast. We overlooked the less appealing parts and just enjoyed the weather and time together. STREETS OF CANCUN RUN RED WITH 14 MURDERS IN 36 HOURS. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Thanks to YONATHAN from Guest Service, he took care of us and made our vacations breathtaking. Hopefully things will turn around. Are there any historical sites close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you. Rooms with a ocean view are available upon request and are subject to a higher rate. We are glad to know that our resort and crew exceeded your expectations. You could find shade in swim up bar in family pool. The food was good. Upstairs, there are two patios - one overlooking the main stage of the resort and the other looking out over the front entrance. Imagineriding on horseback through the tropical scenic trails of Costa Rica or visiting the ancient cliffside Mayan city of Tulum and the step pyramids of Chichen Itza in Mexico. Hopefully things will turn around. The staff here have been outstanding. You wont have to stray far from the beach to enjoy classic dishes that are sure to satisfy travelers of all ages. Come and meet the new Guy on the block. Our check in was fast. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage, plus you'll be 2.8 mi (4.5 km) from Playa Mujeres Golf Club. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, is located north of Cancun, Mexico, about 22 miles from the airport. (iStock). I hadnt read reviews so this was entertaining and unexpected. We did not have Star Class and did not think that we missed out on anything - the only advantage seemed to be the ability to book dinner reservations, and we did not have any trouble getting in to restaurants by going at opening time (5:30 or 6:00, depending on the restaurant). Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. Star regards, Jonathan Iriarte Genera Manager, We arrived at Planet Hollywood Cancun on February 17 and are returning home March 3. We are not picky. Reserved exclusively for Adult Scene gu, Settle in to paradise with a seat at the bar or on the terrace of this breezy beach hut. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. With an extensive wine list to pair with every meal. The pool bars were ok. Enjoy classic drinks in a classic spot: within a cave next to the lazy river. 3:00 pm, Check-out: or redistributed. Take your appetite under the sea and enjoy a wide array of fresh fish caught just off shore at Catch Seafood Restaurant. . We went to a movie Top Gun and it stopped working 3 times. Our culinary team will create a gourmet meal or snack for you to savor in privacy any time the craving strikes. We are finally moved. Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have an airport shuttle? We had large sharing plates of appetizers and great meals. This room type comes with two separate mini bar. Ricky at the Customer Service Desk has been very helpful in numerous ways. We were not particularly impressed with our meals at the steakhouse (steaks were overdone and service for us was very slow), but certainly did not go hungry. Take a look at our list of awards and recognitions. Powered and implemented by FactSet Digital Solutions. Housekeeping was ok. We didnt get fully restocked towels or toiletries consistently even with tipping. We hope that we will receive you again soon. $$ - $$$ Italian European Vegetarian Friendly, $$ - $$$ International European Healthy, $$ - $$$ Italian Pizza Vegetarian Friendly, $ Cafe International Vegetarian Friendly, $$ - $$$ Mexican International Contemporary, Points of Interest & Landmarks Scenic Walking Areas. All Rights Reserved. Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres. The steak house was really good the first time. Make your reservations days in advance. An Autograph Collection All-Inclusive Resort. Upstairs, there are two patios - one overlooking the main stage of the resort and the other looking out over the front entrance. Which popular attractions are close to Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort? An Autograph Collection All-Inclusive Resort - Adults Only. Red flag says our whole stay. Thanks. 55. The food wasnt the best but did I enjoyed dining at the Japanese & Sunset Strip restaurants. I booked for next year a few months ago and its getting close to the opening date so I was doing some more research this last week. Sometimes the waits were long. But really wasted his afternoon. This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. Overall we enjoyed our time. Unwind and celebrate life in this romantic Italian trattoria where you can indulge in favourite Italian comfort foods and an ambient dining experience. We enjoyed the Lazy River and playing Bingo. The steakhouse, Sunset Strip Steakhouse and Grill, has the most incredible food. Be sure they will be even more motivated. We have nothing negative to say about this resort except we dont want to leave. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. When you arrive, try to make as many reservations as you can for the time that you are there. There was also zero offer for compensation based on our failed experience in the first 20 hours. Sometimes the waits were long. We had a humidifier brought up and it did help. Here's why I Planet Hollywood 5 stars: The customer service is top notch! We've created the ultimate beachfront vacation locale featuring Hollywood memorabilia, themed experiences, a star-worthy spa, and a variety of all-inclusive dining venues and bars, transforming the everyday all-inclusive vacation into a PHabulous getaway. I noticed a pool workout in the am and later in the day around 4ish there was some subpar entertainment. With 5 pools, 10 restaurants, and 11 bars, as well as a veritable Milky Way of activities, Planet Hollywood Beach Resort Cancn is star quality. 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