The meal & accommodation was excellent, would highly recommend a stay at this very friendly hotel. No sign of any human activity. Cannot fault them at all. Will definitely be staying again if I ever need to stay in the area. Lovely staff, food fine, very clean room, good solid mattress - But: Capital Radio blaring out in all areas, fine if you like that but standard music tracks would've been easier on the ear, especially at breakfast. Sign up and we'll send the best deals to you. Claim your listing for free to respond to reviews, update your profile and much more. Stayed at the Gipsey Hotel for a few days. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. There are more places to choose from in the, Lock in the lowest price from these sites. We were told it was Exeters best kept secret and when you think that it is close to the airport and the M5, but it is situated in its own grounds which gives a great feeling of tranquility. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. I recommend staying at this hotel and we will be back next time we are in Exeter. Would we stay again..yes definitely!!! This is the version of our website addressed to speakers of English in Ireland. Payments made by partners impact the order of prices displayed. We came away for a few days to celebrate our Pearl wedding anniversary, and we found an oasis of calm in the Gypsy Hill hotel. On our explanation as to why we were a little peeved, the guy behind the desk began to laugh, as he obviously knew exactly the issue. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. Worst hotel we have ever stayed in. DON'T It's dirty, worn out and disgusting. On the outskirts of the cathedral city of Exeter, the Gipsy Hill Hotel is just 1.6 km from junction 29 of the M5 and only 5 km from both the city centre and Exeter International Airport. It seems not. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. After our impersonal check. Having dinner at the hotel was a regret. 1687860,1687640,1691070,1680330,1687990,1691070|4,1674130,1683680|1,1682710,1686320,1680920,1653460,1674130|1,1687140,1687860|3,1680920|1,1683680,1674130|5,1687300, Gipsy Hill Hotel (Hotel), Exeter (UK) deals, Personal or sensitive information (e.g. The other people with us did have a comfortable bed, but sadly we didn't. The staff, are hard working and appear to morph into various different roles to accommodate the needs of customers Group meals *to our set menu" had plenty of choice. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. This is the version of our website addressed to speakers of English in the United States. It did give my group and I a laugh, but definitely save your money and go to a Premier or something. Peeling wallpaper , mishmass decor/curtains/carpet. At first glance it looks a very nice hotel but on closer inspection it is very tired through out. We cant understand that as surely its not hard to put a minimum amount of items in a room, after all they have to wipe down the tv control so why not a kettle. I'm afraid not.! Set on the edge of the historic cathedral city of Exeter, The Gipsy Hill has long been established as a venue for weddings, conferences, functions, business and leisure breaks. Have you updated your bar area and rooms and employed a general manager? Bed was like sleeping on concrete. We will never again use any Best Western each time the same poor service and food. Delighted with the very clean interior and shower over the bath. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. Peeling wallpaper , mishmass decor/curtains/carpet. Set in beautiful surroundings with spacious grounds there is a feeling of yesteryear when the house became a hotel. Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We would recommend the Hotel for the service. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. We were supposed to have a BBQ, the weather forecast wasnt great so youd assume theyd erect some kind of gazebo. Minstrel Myingman Norton-In-Hales Birthday 1/2d 10 11 1137 1199 12 13 15 15/12/1914 16/12/1914 1636 1646 1670 1685 1705 1742 1756 1759 1763 1781 1792 1795 1798 Your contribution should be yours. Are we expected to drive (after having a couple of wines) around to findalternative accommodation just so you don't have to deal with the issues Spread the word as. Service was personalised and friendly. I'm afraid not.! Exterior is really shabby Interior is worn and tired Mattresses sagged in middle Only one light switch worked Bath/shower very slippery Room wasnt cleaned during stay due to covid Mushroom arancini had one slice of mushroom Rosti was burnt Vegetables were overcooked by at least 10 minutes Coffee was truly disgusting Positive - breakfast waiting staff were lovely, Hotels near Virgin Balloon Flights - Exeter. To edit a review youve already submitted, please contact our Customer Service team. Is parking available at Gipsy Hill Hotel? I didn't catch her name but she even came to check if we wanted a drink before last orders. Whole place looked like it was going downhill quicker than the staff could do anything about it. Cannot fault them at all. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. Extensively expanded country house hotel. We got a room upgrade to a superior suite!! You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! 29, an IHG Hotel at Tripadvisor. Yes, free parking is available to guests. Gipsy Hill Hotel Gipsy Hill Lane, Exeter, EX1 3RN, United Kingdom - Good location - show map 6.9 Pleasant 721 reviews Staff 8.6 +32 photos You're eligible for a Genius discount at Gipsy Hill Hotel! Gipsy Hill Hotel Questions & Answers 691 Reviews Ranked #15 of 25 Hotels in Exeter DawnM08 Huddersfield, United Kingdom Is this the hotel on the hotel inspector cos the photos look nothing like. Does Gipsy Hill Hotel offer any business services? Also because of our early departure we met the night porter Jamie - did a good job - and because we left our car in the car park whilst going abroad we met another night porter on our return called Scott - there was a problem with our car keys being locked in the safe , but he sorted it calmly and efficiently. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Then the toast arrived by which time I refused the food and my toast was passed over to another table. We have more than 70 million property reviews, and they're all from real, verified guests. (By dirty I mean, stained carpets, mouldy shower tiles, etc). However, the bar toilet did not provide soap. The number of cots allowed is dependent on the option you choose. There are more places to choose from in the. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Now one might think if a local business with 50+ employees was attending an event theyd make an effort. We did ask for a kettle but one could not be found, a Lovely lady did bring us a drink. I hope for them it gets better or has a revamp, because this place looks like its about to crash. With two free car parking spaces per room and free Wifi, The Gipsy Hill really is a home from home. Travel may be permitted only for certain purposes and in particular, touristic travel may not be allowed. Now i am all for old and traditional hotels with class. Well, hmm, erm, probably would of had a better stay in a tent tbh! Get an answer from Gipsy Hill Hotel staff and past guests. What are some restaurants close to Gipsy Hill Hotel? she was the only staff on duty and why would she want anyone else ? I could go on but just writing this is winding me up! Kind regards Garden area (which was extensive) again neglected and uncared for. When we attempted to register our concerns and check out, we were told i believe by a security guard?, No staff member available , just to throw your room key in the bowl on the reception desk. Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. Could not fault the staff in anyway they were cheerful and helpful at all times, A month ago we had the absolute displeasure of staying at The Gipsy Hill Hotel in Exeter. You can see the traffic but can't hear it as your elevated above on a hill. Would not recommend for the price AT ALL. Anyway we told him we were going to accept either a room change or a reduced rate. See more questions & answers about this hotel from the Tripadvisor community. Help, I dont wish to be mean but this place should be a goldmine, but its not. My previous visit here was 35 years ago. Now to the room, well it was pleasantly roomy and clean, but thats it. We didn't stay the second night. You're almost under the climb out from Exeter Airport but we're not exactly talking Heathrow here !! Lovely place to stay, amazingly helpful staff, friendly atmosphere, The staff went above and beyond to make us comfortable and we're very helpful. Does Gipsy Hill Hotel offer any business services? Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement. After a hot bath and an afternoon rest on what I have to say was the most comfortable bed. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Hello - Thank you for your question, our reception desk is open 8am - 9pm. The room was clean at first glance. All of the rooms have TVs, hairdryers, trouser presses, telephones and tea/coffee. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. Please note that all Special Requests are subject to availability and additional charges may apply. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Breakfast was table service with a chosen time slot and a hot English breakfast with cereals and toast, all nice and fresh We would recommend this hotel and certainly stay here again if we traveled this way Read more Date of stay: July 2021 We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. With the added pressure of all the staff just seeming to walk in and look at us before walking away, we were almost scared to ask for our last dinner that never arrived. Does Gipsy Hill Hotel offer any business services? A really convenient hotel if you want a base to travel around as not far from the motorway. To see correct prices and occupancy information, please add the number of children in your group and their ages to your search. See more questions & answers about this hotel from the Tripadvisor community. Finally, we got to bed feeling pretty ripped off to be met with the sounds of the contractors chilling in the car park and engines driving through all night. Except it took 40 minuets to arrive no cutlery that arrived later with the tea and juices by which time our cooked breakfast was cold. I am sorry to read that Mr Turness did not enjoy his stay with us. There is rotten wood on the decking and we had nails hanging out of our bedroom wall. Will never come back. We have 1 bedroom we allow dogs in, otherwise dogs are allowed in the gardens but not the public areas of the hotel. Tripadvisor performs checks on reviews. 2 days we have to stay here. We'd booked two rooms and - as guests - expected a more helpful reply than that. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. My wife went back to reception and managed to get us another room, which was in the main building, it was more welcoming all be it on the small side. Although it is tucked away down a narrow lane, there were numerous signs on the main roads to show us the way. I wont even look at it if I pass it. The decor is rather dated but in the whole, clean & comfortable. Is parking available at Gipsy Hill Hotel? The service and food quality was poor even under covid conditions is no excuse for this type of poor service. Cannot fault them at all. We are currently staying here to attend a family wedding in Exeter. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. in, we had to locate our room alone, in the building opposite the car park (there are two) The view of the car park from our window concluded with a mini van parked in its allocated spot and we were greeted with some really long dark hair across the duvet. Special rates on Gipsy Hill Hotel in Exeter, United Kingdom. After our impersonal check. Gipsy Hill Hotel: Hidden Gem - Read 691 reviews, view 158 traveller photos, and find great deals for Gipsy Hill Hotel at Tripadvisor. more. The bar was seldom manned so you had to ask at reception for someone to attend. We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. 29, an IHG Hotel at Tripadvisor We should have known when we phoned to ask if there would be somewhere we could sit to exchange presents for a family birthday and were told that since there was a wedding on, there would be nowhere we could spend some time. You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether its just a rating or contains comments as well, etc.). Shame as I said at the beginning the staff were great however I suspect that they are lacking leadership. 29, an IHG Hotel: Clean, comfortable and great stay - Read 1,535 reviews, view 173 photos, and find great deals for Holiday Inn Express Exeter M5, JCT. Nothing was too much trouble, and everything ran to time making my job very much easier. Warm Welcome to our variable group over 3 nights, several of whom were involved in events at Exeter Cathedral . Exeter Business Park is just 400 m away. When checking in, we were thrust a menu to choose instantly our dinner before putting down our bags and when asking why our rooms weren't together as we were told, the receptionist said 'well, at least you have a bed for the night' and that they have two booking systems so can't actually put rooms together because it's too complicated. Please check for travel restrictions. Room was cold since no heating on. 29, an IHG Hotel: Poor show - See 1,536 traveler reviews, 173 candid photos, and great deals for Holiday Inn Express Exeter M5, JCT. Two posters on the mirror about washing your hands during Covid. Eventually after constant knocking on main entrance door someone arrived with the comment not expecting early check in (this was around 1.00pm) on my own so locked door! Where do I start? Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Additional sorting options may be available (by type of traveller, by score, etc.). Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Ses points forts Parking gratuit Connexion Wi-Fi gratuite Chambres familiales quipements pour les personnes handicapes Chambres non-fumeurs Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. Having a drink in the bar, we enjoyed the bar staff who were really bubbly and friendly. There are more places to choose from in the. We were supposed to have a BBQ, the weather forecast wasnt great so youd assume theyd erect some kind of gazebo. On checking in we were advised of virtually no facilities available. I'd like to help out anyone thinking of staying. After a couple of teething problems at check in we went to our room, room 6. 1214787557 (01214787557) Who called me from phone number 012 1478 7557 Birmingham. On checking in we were advised of virtually no facilities available. Lock in the lowest price from these sites. No mention of wifi etc. Approximate prices in EUR for a 1-night stay. Our team checks each review posted on the site disputed by our community as not meeting our. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. What are some restaurants close to Gipsy Hill Hotel? Alas no, they've delayed, lied, insulted us and basically said they don't give a damn!! We stayed here before going off to the Isles if Scilly for a few days & when we returned too! Claim your listing for free to respond to reviews, update your profile and much more. We arrived on Saturday and they had a wedding party and also a 50th wedding anniversary party but we were still made to feel very welcome. Free private parking available at the hotel. All rights reserved. As we were being charged the Same price as everyone else, 240 for 3 nights, we felt we were a little hard done to so decided to air our disappointment to reception. Really?. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. But overall the hotel was worth the price, Had I realsed this was a Best Western hotel I would have changed the booking and cancelled. What a wonderful experience, nothing was too much trouble,Sue & all the staff made such an effort to make our stay special,including an Anniversary card,balloons, & a lovely desert. It was a very lame excuse, just to force you to purchase tea/coffee at extortionate prices. more. This is the version of our website addressed to speakers of English in New Zealand. Room was cold since no heating on. Reservations +34 91 398 46 61 Tel. etc. Final dinner turned up, after we had all finished. Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . Also the breakfast was good. Having seen the rooms everyone else in our group had all seemed ok. Plenty of tea and coffee though. How many covers for Christmas day lunch 2014? When a few families stayed (friends of ours stayed too) and all had the same complaints and pictures to prove it, you'd think the management team would take it seriously. This is the version of our website addressed to speakers of English in United Kingdom. Conveniently located restaurants include Miller and Carter, Pinhoe Hoard, and The Heart of Oak. Own or manage this property? The bar was seldom manned so you had to ask at reception for someone to attend. Own or manage this property? DON'T It's dirty, worn out and disgusting. We found previous guests rubbish, carpet was dirty and the shower head was disgusting, a layer of thick black something staring down at me. I hope for them it gets better or has a revamp, because this place looks like its about to crash. Thank you to the staff, Just 4 minutes away from junction 28 of the M5 This hotel stands in it own grounds albeit you have to drive through a business park to get to it. Room types may vary. On the plus side, the breakfast was excellent (we had it at 07.10a.m) hot and tasty. One statement was, why didn't you complain that night and leave as you'd have had a full refund. Grounds should be a feature . but the grass hadn't even been cut. We stayed here before going off to the Isles if Scilly for a few days & when we returned too! You are guaranteed a warm welcome from our friendly and efficient staff right from the moment you arrive, till the moment we wish you a safe journey. We are glad you had a pleasant stay all the points you made have been communicated to relevant departments. is the area on level ground.and is there any entertainment in the evenings? Our team checks each review posted on the site disputed by our community as not meeting our. 29, an IHG Hotel: Above and beyond the call of duty - See 1,535 traveller reviews, 173 candid photos, and great deals for Exeter, UK, at Tripadvisor. If the system detects something that potentially contradicts our. (actually didnt get any sleep). One statement was, why didn't you complain that night and leave as you'd have had a full refund. Little bit tired but enjoyed this place. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Yes, free parking is available to guests. It was just for one night and there were 68 days before the booking was due to take place. Again, a group of adults hesitantly had to ask for the money back for the almost no show dinner was returned with a bad attitude but we did get that meal taken off. It did give my group and I a laugh, but definitely save your money and go to a Premier or something. Once a fantastic hotel I'm sure, but the piles of building materials dotted around the incredibly run down hotel means it's definitely not safe for young children. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. I phoned the hotel and spoke to the reception. The food is really good home made to a very high standard. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. In 3 acres of beautiful gardens, close to the M5 motorway and Exeter's city centre and airport, this 19th-century country house offers good-value rooms and free Wi-Fi and parking. Have you updated your bar area and rooms and employed a general manager? In the morning we went for breakfast. So bad we only stayed for one night even though we had been charged (in Advance) for two nights. But we were expected having Pre-booked ! Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. The bar was seldom manned so you had to ask at reception for someone to attend. If you booked through us and want to leave a review, please sign in first. When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Other features include a terrace and a garden. Book Gipsy Hill Hotel, Exeter on Tripadvisor: See 691 traveler reviews, 158 candid photos, and great deals for Gipsy Hill Hotel, ranked #15 of 25 hotels in Exeter and rated 3.5 of 5 at Tripadvisor. Can't really comment. Nope. Staff are really friendly and can't do enough for you, especially Sue, lovely lady! A poor quality buffet breakfast was offered. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. Very close to M5 which was a bit noisy with window open at night. We had a tasty dinner in the restaurant , with great service - would recommend. I realised my mistake within a couple of minutes so immediately contacted them to advise them and ask if they would refund me the full payment I had made. Even the food is awful. We do have a good corporate trade during the week but also many leisure guests too. (By dirty I mean, stained carpets, mouldy shower tiles, etc). Two posters on the mirror about washing your hands during Covid. Holiday Inn Express Exeter M5, JCT. No, not their policy. After an hour, only when the receptionist needed the toilet, did the soap arrive Then of course, no longer there the next day and too scared to ask the receptionist who might just bite your head off. Attended a work event here, three pump beers/ciders on tap, cider was off. Travel smarter with Agoda.com. My previous visit here was 35 years ago. Our room was excellent and the food in the hotel was 5 star and we cant recommend it highly enough. 2 days we have to stay here. Came here for a 2 night stay and it was fantastic. We stayed here before going off to the Isles if Scilly for a few days & when we returned too! Breakfast was great. more. I could go on but just writing this is winding me up! Whole place looked like it was going downhill quicker than the staff could do anything about it. Check your booking confirmation email to find your booking number and PIN. Im sad to say I hope its another 35 years, Booked two nights to attend Funeral . Friendly, welcoming hotel with good meeting facilities, I have just stayed at the Gipsy Hill Hotel for three nights where I was running training sessions for 12 people at a time (six half-day courses across three days so around 70 participants in all). To save at this property, all you have to do is sign in. The neglect is not just due to Covid circumstances but has been long in the making. Exeter's best kept secret hotel The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens and is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter. Days & when we returned too although it is very tired through.! Rooms everyone else in our group had all finished better or has a,. Food and my toast was passed over to another table allowed is on! Again use any best Western each time the same poor service and food was... Neglect is not just due to take place and in particular, touristic may! Would we stay again.. yes definitely!!!!!!!!... Many leisure guests too bad we only stayed for one night and leave as you 'd have had full... The plus side, the weather forecast wasnt great so youd assume theyd erect some of... 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