Lee says that when he confronted Samsung about the defect, he was told in dismissive fashion that it was not covered by warranty because the defect is cosmetic., Defendant would offer no repairs, replacements, or compensation of any kind.. Mine oven is peeling by the handle, please add me to this law suit. Erfahren Sie hierzu mehr in der Houzz Cookie-Richtlinie. I have the same issue. It is a daily battle. Add me please I purchased the microwave was disappointed after a week . All three appliances are peeling and delaminates when you look at it. Continuous sheets of glass, stone, metal and porcelain are saving cleaning time and offering more looks than ever, Don't even pick up a paint chip before you take these bathroom remodel aspects into account, Before you grab that first paint chip, figure out your needs, your decorating style and what to get rid of, Get the beauty of wood while waving off potential splinters, rotting and long searches, thanks to eye-fooling ceramic and porcelain tiles, Check out the latest and greatest in sinks, ovens, countertop materials and more, Mein Benutzererlebnis mit Cookies anpassen, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Related discussion about Wolf oven problem, https://chicago.cbslocal.com/2020/09/21/you-dont-want-this-ingredient-in-your-brownies-porcelain-lining-can-chip-off-in-some-ovens-its-a-huge-concern/, Porcelain vs. The dishwasher and stove has spots that I can not get off. Sorry for the inconvenience caused to you. I have had the stove door replaced, the knobs and the ice maker. Been out 3 times for the dishwasher. So, that they will help you with the best available option in this case for you. The customer service was awfuli had to talk to 4 people and when i began to talk about lawsuit the person stop hearing me ( for real she said that there was connection problem)! I am still waiting and I plan on calling again today. Very disappointed!!! Our has started peeling since a month after we got it!! This is awful, I have the samsung stove peeling. Samsung oven door not shutting all the way 1; samsung refirgerator 2 . First cleaning and the enamel cracked all over in one area. With the earlier production Wolf ovens, the rack guides were coated with blue porcelain and chipped all the time too from the friction of sliding the racks on and off. Id like to be included in the class action suit. We have had one of these LG refrigerators for 2+ years and the surface is chipping off near the handles. We purchased all black stainless appliances in August 2019. We purchased a suite of Samsung appliances. Just noticed today the finish on the oven is starting to PEEL. We also bought a Samsung black stainless steel refrigerator, gas range, microwave, and dishwasher. Will Samsung offer a replacement in stainless steel? Just got off the phone with the service technicians and they are telling me they are going to charge me a service fee and any costs of parts needed. This is insane. 01:15 PM All 3 of my Samsung appliances are peeling. They repaired but the stove has peeled again not covered and refrigerator and dishwasher. Used self clean option ONCE at Thanksgiving this year (2021) and the paint on the bottom of the oven flaked off. we also have dishwasher and microwave. How do I join this lawsuit! Worst appliances ever . I am a 71 yr. old widow and not in a financial position to replace my kitchen again. Please add me. What can I do to resolve this? Updating kitchen; need ideas for countertop, backsplash,etc. I'm not in a position to buy a brand new oven right now and I don't think it is in warranty. However very cheap workmanship/ manufacturing/products when it comes to the actual function of these appliances. Im so stressed and so irrated! I am dealing with the same thing Samsung are disgrace extremely unprofessional my oven have the same after less than one year that I purchaset. I refuse to pay for this. I cant even clean the stove without more peeling. I have multiple black stainless steel appliances. It looks like crap. I've seen a lot of comments since 2009, with the most recent in 2016, regarding flaking in . Large capacity ranges & ovens with EasyClean. Samsung is horrible to communicate with too. I had no idea the black stainless was just a film covering! The shards are very sharp. I also purchased a suite of Samsung black stainless appliances less than 3 years ago and am experiencing the same issues with the finish, as well as other issues regarding performance. My Miele CSO and my Miele SpeedOven both have that material. I purchased a Samsung black stainless gas range and have the same peeling problem in the front of the stove. I just finished replacing my kitchen floor and the lower level floor and wall in my house because of the refrigerator line leaking! Ive called and called they say its cosmetic. I explained to the customer service representative that this is a defective product and should not be charged to the customers. MRP (Inclusive of all taxes) 24990.00 Save 7740.00. really good guide below for those that are interested. I called Lowes and was told its cosmetic. I have used the self cleaning maybe 2 times since remodeling 3 years ago. I also have Samsung washer and dryer. I cant do that. 12-30-2020 I was told heat bounces around the flakes that keep coming off and not to use the oven in case the enamel flakes fly into the food. While cleaning our new top of the line Samsung electric stove, noticed a large area had peeled right off. The finish is poor and defective. How can I be included in it? Spent close to $7000 and my microwave is peeling. Finish is peeling and fridge has been worked on twice. It is WRF540CWHZ00 Whirlpool. I have a Samsung Gas oven that also started to peel near the handle. I've only had them 2 yrs. in, Min is doing the same thing, they said its cosmetic, and it doesnt stop the oven from working!!! 05:54 PM problems with flaking enamel. She's referring to the porcelain chips flaking off the $3,000 KitchenAid oven she bought last year. Color : Black. We moved into this home August 2020. To update my experience, we were able to get Whirlpool to buy back our range at 100% of the cost we paid for it even though it was 1-2 years past the warranty. I want to be included in this lawsuit. This was over quite a few years and if you put something on the bottom intentionally you might have a fire at the least really bad smoke so dont do that. Please add me to this lawsuit. I have not been thrilled. Repair chips or small cracks to oven wall porcelain enamel with porcelain enamel repair liquid intended for high heat appliances and fireplaces. 01:43 AM We purchased a black stainless oven in 2017 & have the same issue with the coating coming off. The attorneys are Aaron Radbil and Alex Kruzyk. I will probably flash steam at 210, shock with cold and then send it back in to finish the cooking at lower. The first appliance to peel was the stove On the edges. Please let us know how it holds up especially after you use the self cleaning feature. Official website. All in stainless black finish. I purchased refrigerator, microwave, and oven, washer and dryer. So I would like information on how to be included. from Best Buy in Woodbridge, VA. This is unacceptable! No posts to display. Step 3 Paint one coat of primer on the door carefully. Contact the attorneys directly that are working on this case. Didnt really seem to understand what was going on to be honest. Ive dealt with this for over four years and I want them to own up and give the customers what they paid for. Ditto on Samsung stove paint peeling after only a few years. I dont have a bosch oven, it's from IKEA and made by Electrolux but I'm having similar issues. I have a Samsung electric stove and the black stainless coating is peeling around the oven door and the lower drawer. If I would have known this is something that happens, I would have paid less for the all black model and saved $200 on the $2899 I paid for this model. 04-17-2022 We bought gas range, microwave and dishwasher. Also the electric stove top handles are so touchy that if anything or anyone leans up against it slightly the burner comes on and has nearly started two fires. The theory is that this puts less stress on the porcelain. Lee is represented by Aaron D. Radbil and Alexander D. Kruzyk of Greenwald Davidson Radbil PLLC. Class action lawsuits may need to be started. I agree that the soffits are wasted space at the moment, if you can bear the mess whilst it is happening, removing them and either installing taller wall cabinets or additional cabinetry above the existing wall units would bring you some additional storage space. One of the knobs broke as well, How do I join? 11-02-2021 I bought the whole suite of appliances. I know for JennAir it negates the warranty if you use a liner or put tin foil down. Mine started after one year & ALL 4 of my appliances are getting worse and worse. The peeling is like the icing on the cake. I also purchased a Samsung black stainless gas range (refrigerator, dishwasher, and above stove microwave) and have the same peeling problem in the front of the stove. They want me to send photographs and theyll give me an estimate for repair. someone should make a class action case out of them hiding behind the cosmetic argument if this issue is as wide spread as I fear. My appliances are 1 year old and peeling.. Samsung will not help or do anything to address the matter. It's really frustrating And also the black stainless steel look is so cheap it flakes off on some areas Really disappointing. Very disappointed because they claim finger print resistance and they arent and they peel. Their phone number is area code 512-417-8215 The attorneys representing are Aaron Radbil and Alex Kruzyk. The word Samsung on the stove is a sticker that peels off with use and cleaning. It is either not hot enough (so food takes 3xs as long to cook, or too hot & burning food in short time.) How do we join this class action suit???? Despite having purchased an extended warranty, and after numerous phone calls, both Home Depot and Samsung have refused to help us. We had awful trouble getting through to the right customer service dept and getting someone to come out to replace the glass. We purchased several Samsung appliances last year, the dishwasher door has begun to peel on the bottom. The plaintiff alleges that Wolf knew of the defect that made its oven interiors prone to cracking since 2008, but failed to rectify the problem or warn . I would love to be a part of the class action suit. Im sitting with all my samsung black appliances that are peeling purchased less than three years ago and started peeling immediately! Please help. Within a 18 months the glass stovetop crack twice in the same spot. Halogen lights produce a much better light for working than fluorescent strips, but they also can get quite warm if you are working close to them, I have used LED lights in a warm-white colour as an alternative in my kitchen. I spoke to them this morning about my black stainless stove top. It does require you to commit a bit of time preparing and showing up, but if you're out thousands of dollars on an oven that only lasted a couple years, which many in this thread did, it will be well worth your time. Test the paint in a small area first. Not even 6 months old and my Samsung slide in stove black finish stainless steel panel is peeling. The fridge looks like it's got a lacquer finish. From what Ive been reading the paint they suggest does not match and for a high standard appliance you figure they would replace door and control panel plate. Rinse with microwave with wet rags and dry it with towels. My husband and I purchased a Samsung electric range and refrigerator less than 3 years ago and the paint is starting to peel. Spent an hour with customer support and eventually told not covered. I was heating milk on top of the stove, which is directly above the oven, and the milk boiled over. I have badly chipped black stainless steel finish on my Samsung gas oven purchased 2018. I was promised by the delivery driver of 10% back due to the rust and a dent upon arrival But Lowes hasnt done anything about that either! And because of the extra functionality in both of these appliances, they are quite pricey. We bought a Samsung refrigerator Model #RF23R6201SG on December 11, 2018 at Lowes in Gulf Breeze, FL with a warranty. Places while I was wiping it down. I have a few new appliances where the coating is pealing. Flaking more than the breads I cook in it. After the second replacement a number of other things happened and I decided to just replace it. If you take it back to just the bare enamel, it'll still work just fine. Is there any direction on how to join this class action lawsuit? when I called in they said the technician determined this is physical damage and thats not true technician never determine anything it was someone over the phone making the decisions this is absolutely unprofessional and its definitely organize systems design to avoid taking responsibility for defective oven the consumer must be aware of this fraud, 12-09-2021 It's an oven/microwave combo: the microwave failed after two years. I always keep foil on the bottom of my oven to prevent spills. How do we get added to this. I just want it exchanged, 08-03-2022 By this stage the warranty had expired on the one in the rental and I noticed the same thing had happened to that one, so I contacted them and they replaced this one also. Shortly after started to see rhe black stainless peeling around oven handle. Hopefully this one wont be a problem. For the funds expended on a top of the line range. Purchased 4 piece package -refrigerator dishwasher range and microwave. Our oven is only 3 years old and is peeling. I have Samsung black stainless steel appliances with scratches!!! We have the same issue on all our appliances. My black stainless stove and Fridge are peeling also and I live alone. This oven was in a holiday rental property. Please add me to this awsuit. posted by so fucking future at 6:36 PM on . Stainless oven/range is a nightmare. as you don't need to get into it so frequently. I have other SS appliances, so only time will tell with those. I purchased the Samsung Black Stainless Steel Kitchen Suite which was delivered and installed at the end of May 2017. Today the peeling started on the dishwasher purchased 2 years ago. Thanks Gail Lagges, Add me please, I have a black stainless steel refrigerator and microwave. Please include me in the lawsuit. Samsung has already replaced the defective refrigerator for another issue. When I finally needed to use the self-cleaning option (that's what we all want, isn't it?? Most of the Samsung stickers have fallen off. I dont believe it is really stainless steel. Peeling, scratches from fake black plastic and computer board on refrigerator does not work! BBA. Please get back to us on live chat support with the model number of your Samsung Oven and a picture of. I can caution you to be very careful wiping out your oven that has broken porcelain! Subway Tilewe're hoping susauna will return to the thread. 01-16-2022 in. They ended up replacing mine. Copyright 1995-2023 All Rights Reserved. Samsung says it's cosmetic. We bought our stove roughly 5 yrs ago. Please let me know how I can participate in this! 1979majik1979@gmail.com. My appliances are also peeling. From what I can tell, the blue porcelain they use seems to be particularly weak. By rights this problem is not fixable and my warranty states if it can not be fixed it gets replaced. Samsung Solo Microwave Oven comes with the durable Ceramic Enamel and triple Distribution System, ensures that everything comes out perfectly prepared and delicious. Apparently service person did not record the fact that he had taken the washing machine leaving us to look like we had somehow sold it and expected a new one without a unit to replace. My LG blue-lined oven was nearly two years old in Jan. 2022, and had been used a couple of times. Please add me to the class action suit. Id love to be included. Would never recommend them to anyone. 09-05-2021 The black is peeling off around the oven handles and edges! Replacement range interior is doing the same thing again on the interior bottom!! 09:39 PM We purchased a Miele dual fuel range - while the interior lining appears to be better so far, I still found small shiny particulate when wiping it down with a soft cloth before initial use. in. Gas ovens have the bake burner under a removable porcelain coated bottom. How do we join the lawsuit? Finally, this got some action. 08:36 PM Not happy with any of them. Search the 'net for "customer complaints about blue-lined oven flaking problems." Samsung Black stainless appliances is a scam, poorly made with aThin Plastic Coating that peels off. We bought the gas range in late 2019. starting to peel now. My Samsung stove is peeling and its not even a year old. 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