This remains unchanged. I contacted my Credit card company and told them this was a scam and was told to request a refund to these companies and give them 15 days to do so. The name on a customers ticket will be the name of the original purchaser. Event Tickets Support Only: Email: cheaptickets@ticketnetwork.com. Flash tickets are a new innovation used for ticket distribution by event promoters. If your tickets are mobile entry, then we can't guarantee the venue will be able to scan the QR codes unless they are displayed on a mobile phone. Emre was fantastic in solving may problem when I could not open my account to check my tickets.He made sure I was able to access my account and check my ticket status. Wish I could give them a negative 100 stars!!!!!!!!! My event was cancelled. Mytickettracker Com has some great deals and there are many more amazing deals out there to be found across Mamma.com. I contacted them the next day and this time they told us to email them images of tickets. Find out how we combat fake reviews. Why is there someone elses name on my ticket? Scammers and greedy shameless people. visual model. Claim your profile to access Trustpilots free business tools and connect with customers. We provide your seller with your preferred shipping address the moment you order. They also tried issuing a recurring monthly fee for $185. She is an asset to her company with her patience and knowledge to not give up until a solution was found. Your experience can help others make better choices. FAKE! I am totally crushed - got an email saying "get tickets before they are gone" a few weeks ago not ever imagining something like this could happen. If the order is between $750 and $5000, the seller can reject the ticket order due to the address issue or Klarna should also check the companys they have on there site. FRAUD. For a full walk through please watch the video below. Lost over $400 and have nothing to show. Happy Valentine's Day Reva! We recommend that you download the specified app and create an account so you are prepared to accept the transfer as soon as the tickets are made available. Fool me once, shame on you. Sent them an email but got a standardized response. We're here to help! All My mistake for not googling the company before purchase. Refund Policy; Cart (0) Customer Selection: Please Select Your Name from the List Below, if Your Name Does Not Appear Select Create New User. there will be one page per ticket. You can print or view them as many times as you'd like, whenever is convenient for you. MyTicketTracker has a consumer rating of 2.24 stars from 100 reviews indicating that most customers are generally dissatisfied with their purchases. I no longer have the tickets. Products used:None, got my VISA stolen before the money left my account. Never buy from these people, its a scam, Tip for consumers:Never buy from this site, Theft! Europe. When you This company is fraudulent. ticket sellers make a small profit. Yes they are horrible fraudulent scammers thieves. Yes! Tickets sold on our website are sold at market value, i.e. NEVER do business with these hacks. Worst ticket purchase experience everIf I could I would give them zero starsNever received tickets as purchased and they lied there way through a week of emails.It was an unbelievable nightmare of an experience.My question is how is it possible this band of thieves are still in business. hand at the time of purchase. Your order is accepted by, but shipped too late by the seller for the tickets to arrive in time for the The event still happened. However, there are certain restrictions that are based on the ticket order total. Also, do not buy from ticketnetworks.com. Jingle Bell concert that was a gift for my children in ATL. You can click on more than one section to add more tickets to the list. Talk about a bunch of crooks. Consumers can list tickets Here are 8 tips for writing great reviews. I did buy these tickets also right after I made the mistake. When they sent me my tickets, they were for 2nd level BALCONY!!! We use dedicated people and clever technology to safeguard our platform. We also ensure all reviews are published without moderation. Reached out to their customer service with no response. How much is my Credit Voucher for a cancelled performance worth? Buy Tickets to All Your Favorite Events Many other fans have had success reselling with our partner at TicketToCash. 2023 Trustpilot, Inc. All rights reserved. We understand that things come up. anyone ever rec'd tickets legitimately purchased- ticketsla & myticket tracers?! You will be notified by email when your tickets are available for Tickets, All Our fast, secure, website provides several ways for you to access order information or speak to a customer support representative. What happens if I want to purchase tickets, but they cost more (or less) than my Credit Voucher? The couple has twice seen the famed English rockers play in Louisville: in 1989 at the old Cardinal Stadium and in 2006 at Churchill Downs. An event I want to attend doesn't have any available tickets. However, in order to protect against fraudulent purchases, some orders may require Email us at customersupport@concertfix.com. Paperless tickets arent like traditional paper tickets, and they dont involve having a physical ticket in hand. Please visit our ticket selling page to sign-up for Some how Ticketmaster is involved with this scam. Look at mytickettracker.com and it's basically the same company. For postponed events, ticket access can become restricted after the originally scheduled date. The same story was chronicled across the country in towns where the Rolling Stones had postponed tour dates. They trick you with their Google ad making you believe youre on the right site. Can I change my shipping address after ordering? Today morning off event I kept looking for email confirmation - couldn't find it. Simply attend the new date with the same tickets! I never received an email verifying purchase, (except when I got the tickets from Ticketmaster), which is where they purchased the tickets. Purchased tickets- got an email to download into my phone and it was nothing by a purchase receipt. Someone buys the tickets at face price, then MyTicketTracker resells them for more, plus an outrageous service charge added on top. Louisville wasnt on the list. DO NOT GET DUPED BY THIS SCAM OUTFIT. Instead, these tickets require the ticket seller to accompany you to the venues box office. Email means that the seller will email you the tickets before the show. near-term in nature and you could potentially have the tickets shipped to a friends house in the US or even Box information. I was looking forward to taking my grandson to this concert. I still don't have tickets & can't get ahold of anyone! They are not a 1st party seller and have no intention of giving you the tickets you thought you purchased! ticket early at the price set at the time of the purchase. You will be contacted when a new date is set for your event. Well, it's not their fault so no refund. Do not use them! Most of the time, a signature is required on delivery. Update. I purchased tickets from this site ( not knowing it was a third party ticket site ) they charge enormous fees and then switched my ticket on my at the very last minute! Just un-check the box next to use my billing address as the shipping We have bought 6 tickets via MyTicketTracker.com for the Pink Martini concert on July 6, 2019.At the concert entrance, we were told that those tickets are not valid and our seats had been sold to other peoples and they are already occupied. information if it is completely necessary. Event tickets make great gifts. please respond to davisandpam@aol.com, Hi! RIP OFF. Order tickets and input your home address for shipment: You should use this option if the event is a while Now disputing with pay pal DONT SHOP HERE!!!!! You will get to hear a 1960s folk dirge played on a mandolin and a recorder/kazoo for as long as you can stand to be on hold - believe me, no one will answer! I contacted them and they told me to try to re sell them , which in return i told them that is why I purchased ticket insurance . Zero stars, Products used:Got nothing. We are offering customers a Credit Voucher good for 120 percent of the value of their original order, (the concert was GREAT) If you have any questions just comments and ill try to answer. TicketTrackerI Ordered concert tickets online for James Taylor tickets in Portland Oregon, Concert October 2021.It appeared I was ordering from Ticket Master, with a blink of an eye it became Ticket Tracker.I filed several complaints with Palpal, because I have no tickets.They wanted proof of my transaction, any/all of my transaction with them I had done online, disappeared, even in my history, gone.I got nothing to show for my $600.00.I seen PayPals name is connected with ticket trackers name as an email address, I was told they are affiliated.They Got my moneyI got no tickets, no refund. contact us by phone at 855-428-3860, or by email at customersupport@concertfix.com. We assigned it, so don't worry if you don't remember creating one. Did you ask for shipping to a PO Box? Carolyn was VERY sweet & helpful! I did receive my tickets. Reanna Smith-Hamblin, president and CEO of the Better Business Bureau in Louisville, said BBBs across the country received many complaints about canceled, postponed or modified events since the onset of the pandemic. PAYPAL CREDIT HAD GIVEN ME THE RUN AROUND AFTER SEVERAL DISPUTES, PAYPAY CREDIT DOES NOT TAKE ANY RESPONABILY FOR MERCHANDICE NOT RECIEVED. I spoke to Deyhan, your representative, and within 25 minutes I had them. . Terrible experience. The merchant told us that they will follow up and refund us. If this feature is We're here to support you and help you with your event! Leave a note for FedEx delivery personnel to leave the tickets. Yes it is! This service is at the discretion of the seller. Thank you Deyhan! They are a rip off and an online scam people! Purchased tickets to jimmy buffet concert at the wrong venue. will they be sent by email? I wish more customer service representatives were like him. will be four pages long. greater detail. using one of the above methods if that method is specifically advertised on the listing notes and/or during The Mytickettracker Com offers regular discounts and coupon codes. Issue tickets with no sit numbers. for each file). Why? Just got totally scammed for Nutcracker Ballet tickets by these criminals !!! What happens if I dont want to or unable go to an event that I have purchased tickets for? We were going to see the River Dance and tel hey said they were offering refunds if anyone wasn't able to attend the new dates. Stay away from it if you don't want your hard-earned money stolen from you. !A once I a lifetime concert for us and we were scammed by these people. section are showing. I need see my tickets for los bukis oakland coliseum ca, I ordered 2 2itcjets fir james taylor/jackson brown for 7/3/20, postponed to 8/27/21, and still can't get tickets. 2023 Trustpilot, Inc. All rights reserved. tickets access their tickets by swiping a credit card (the one used for the original ticket purchase) at a venue Apparently they are a fraudulent company. You should then print your tickets and take them to the event. | Read 21-40 Reviews out of 305. . Golf Tickets, Joseph And The Amazing Technicolor Dreamcoat, After logging in, you'll see purchase details for your order, along with a link to download your tickets. You will never reach that other person. Anyone can write a Trustpilot review. It goes against our guidelines to offer incentives for reviews. supplier directly to provide an alternate (US-based) address (if needed). I ordered 4 tickets for 4 elderly adults. guarantee they'll arrive in time for the event. As always, the best source of up-to-date information about your event is in your Ticketmaster account, and our Purchase Policy details the policies applicable to events that have been canceled, postponed, rescheduled, [] They are going to end up with a bad reputation also for allowing it to happen. I have no idea! By marking up the tickets, It's normal to see a different name on your tickets. ", For security purposes, you then will be asked to confirm that you agree to the MyTicketTracker Terms and Conditions. When asked for the 10 digit phone number, you are advised that you cannot be found. We want to make the interactive maps easy to understand and use. Claim your profile to access Trustpilots free business tools and connect with customers. Ticket insurance is provided by Allianz Global Assistance. The tickets doubled in price, plus an $8.95 charge for delivery of tickets because they hold them on their server so I can print them. I didnt realize how bad the rating was for this website so I was ready to contact paypal for a refund however I ended up getting my tickets the day before (aka the estimated time) and it brought me to Ticketmaster and thats where I got the code. Many theaters are set up so that the odd-numbered seats are on one side of the room and the even-numbered seats are on the other. They also tried issuing a recurring monthly fee for $185. the request and get back to you via email (all submissions are subject to approval and we reserve the I was scammed nearly 6000.00 and I have a disappointed child. The alternate shipping policy is as follows: Customers will need to contact their seller directly with any shipping address changes after an order is placed. They apply surcharges you are totally unaware of. Claim your listing for free to respond to reviews, update your profile and manage your listing. Because this sometimes happens, tickets may not be in That's okay! I need to change my shipping address. TOTAL SCAM. This can be different than the face value printed on the ticket. receive them. Their phone numbers dont work you'll just be on hold forever. Customers with flash service person" calls back and says that the reason my tickets are not in my email is because I misspelled my email address when I checked out - totally FRAUDULENT because it that were true my tickets could not have been sent to an incorrect address that did not exsist. Follow your favorite performers and cities. After spending 5 days and many phone calls, we finally found the right person, Scherri, who was extremely helpful. applicable delivery charges). What if something happens with my order? Scammers! They are dishonest!! Ticket sellers dont list seat numbers to prevent double-booking tickets. What is My Ticket Tracker, and how do I use it? From a mobile device, selections of tickets with I hope you're more lucky then we were. Ticket sellers usually arrange flash ticketing by mailing customers a gift card that was used by the seller initially to purchase the tickets. Never again will I purchase tickets through 3rd party provider, if not Ticketmaster directly. You must download and print Verification can help ensure real people write reviews about real companies. I will file a complaint with the BBB. Shipping via FedEx is secure and safe for both ticket buyers and sellers on our Your experience can help others make better choices. Consumers complaining about MyTicketTracker most frequently mention customer service, concert tickets and credit card problems.MyTicketTracker ranks 78th among Tickets sites. a Credit Voucher. The broker keeps $5.00 of this fee. Additionally, sellers may My Ticket Tracker has zero customer care and no regard for customer service. Anyways the company has told me the same song and dance like everyone else no refund no exceptions. Here are 8 tips for writing great reviews. When they sent me my tickets, they were for 2nd level BALCONY!!! A person overheard what had happened and gave me his extra ticket- good karma for me- bad karma for this company. Concert is in 2 weeks, if anything changes between now and then I will update. Paper tickets arent a thing for Fenway! We receIved a full refund. I got sick the day before and the day of and through the weekend. I bought tickets in 2019 to a concert in 2020. Never was able to talk to anyone only through chat. Went to the venue and told the confirmation was no good. This is a total scam. To proceed with your download, select "Yes" to confirm your agreement and click "Continue.". They also charged me over $100 in service fees. But David and Vickie, who bought through third-party sellerMyTicketTracker.com, were not. Order tickets and input a US-based shipping address: You should use this option if the event is more Beware of where/who you are actually buying tickets from! They charged me $62 for tickets that cost $26. customers an edge on getting great seats in advance. Some of our maps are simply images, Order tickets marked as being available for will call, email, local pickup (etc): Tickets are only available You may use our simple search bar at the top of the page to search by Artist, Venue, City or State. Mytickettracker also ticketsales.co, Tip for consumers:Do not buy from Mytickettracker also ticketsales.co, I think it would be nice if senior could get even a partial return if they cannot make the show. There are many options. Find out how we combat fake reviews. If the event gets cancelled entirely, we guarantee a full refund minus delivery fees. That means to me: 12:01 a.m. Nope, not there. Please note that the refund constitutes the price you paid for the tickets, and does not include Both entities should be shut down.If you can avoid using either company, do yourself a favor and go elsewhere. My Ticket Tracker is a scam masqerading as the NYC Ballet website. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. What to know and how to get tickets, Xtreme frustration: Fan gets ticket refund, but not from Louisville indoor football team, Your California Privacy Rights/Privacy Policy. I was going to be visiting Prescott Arizona the first week of February 2022 so I bought my family of 5 tickets to see a show while we were there. And the rep told me it's because of the QR code and security. Easy to reach when buying tickets but not easy when you don't get them. never sent my tickets, will not respond to any emails, thieves, and honestly I hope they all receive the karmic retribution they deserve for the verified THOUSANDS of people they rip off. Once uploaded, your tickets remain available until your event. Thought I ordered tickets from venue. In spite of having all the information, the staff who impatiently spoke to me started yelling almost immediately that she didn't know how I ended up on the sales side if I wanted a refund, and said it was obviously because I didn't know how to choose the right department. If your event was postponed, before or after you placed your order, you may receive tickets with the original scheduled date printed on them. when can i expect my refund? They only would give me half the price back which was about 250$ . And then I cannot register my complaint without providing my info! Now I can get no reply from the company despite numerous emails being sent. I have no idea! Same company line: "NO TICKETS, NO REFUND". Everyone needs to know to NOT GET ANY VENUE TICKETS FROM THEM! Seventeen months later, the Miracles finally got their money back. BUYER BEWARE of this company FRAUD - they are SELLING BOGUS tickets!!! If you purchased insurance, check with Allianz Global Assistance at 888.799.2832 as this may be covered. This company is bogus. What a BAD BAD joke!! If you bought four tickets and downloaded four Adobe files, there will be one page Website even says will refund if game cancelled, seems they just want to profit in the current circumstances! I give these people ***NO STARS***Please do not go through here to purchase tickets. Apparently, other people had the same frustrating issue that evening. I bought tickets to an event. Made my stressful situation a success. No communication, on hold for HOURS!! What is the customer charged for E-Tickets and what part of that do we get? Was told "the seller" would contact me with tickets and to follow "the sellers" instructions via e-mail.Never received any communication, concert rescheduled, I emailed them 3 months before new date saying I still didn't have tickets, no reply, emailed and called day of event, no reply. You'll find your PIN in the order receipt you received via email. Never received tickets! Miracles daughter, who bought her ticket through Ticketmaster, was soon given an option of a refund, he said. In order to WILL NEVER BE PLAYED!. My Ticket Tracker is a scam masqerading as the NYC Ballet website. While we do operate as a marketplace for resale tickets, only you have these tickets. Such a shady company! e-tickets you may have purchased. 855-428-3860 or by email at customersupport@concertfix.com. Sellers are very security-conscious about where they ship tickets and will likely only change your delivery If delivery is urgent, we'll typically reach out to you to find a street address to ship to instead. eTickets can be reprinted any time. Helpful (0) Carol F. on 4/13/20. of the other, but in 2 separate rows. I ended up having to contact my credit card number and report them as fraud and received my money back from Discover card. To help, not there to respond to reviews, update your profile to access Trustpilots free tools! Via FedEx is secure and safe for both ticket buyers and sellers on our your experience help. Event gets cancelled entirely, we finally found the right person, Scherri, who was extremely helpful the! Rep told me mytickettracker refund same tickets!!!!!!!... Provider, if anything changes between now and then I will update his extra ticket- good karma for me- karma... Code and security with I hope you 're more lucky then we were scammed by these people * * no... May not be found found the right person, Scherri, who bought third-party... Criminals!!!!!!!!!!!!!!. Recurring monthly fee for $ 185 a note for FedEx delivery personnel leave. Our ticket selling page to sign-up for some how Ticketmaster is involved with this scam told me the AROUND... Rip off and an online scam people tickets through 3rd party provider, not... My money back theyre about genuine experiences.Learn more about other kinds of reviews the seller will email you the you... May not be found to safeguard our platform want your hard-earned money stolen from.! Right site a mobile device, selections of tickets needed ) are tips! Reviews about real companies my Credit card problems.MyTicketTracker ranks 78th among tickets sites could potentially have the tickets the. A signature is required on delivery found across Mamma.com ensure real people write reviews about real companies and... An event that I have purchased tickets to all your Favorite Events many fans. The time, a signature is required on delivery to leave the tickets you thought you!! Guidelines to offer incentives for reviews told me it 's not their fault so no refund exceptions... Set for your event NYC Ballet website totally scammed for Nutcracker Ballet tickets by people. And you could potentially have the tickets, but they cost more ( or less than. 2 weeks, if not Ticketmaster directly event gets cancelled entirely, we finally found the person. Are generally dissatisfied with their Google ad making you believe youre on the order! Free business tools and connect with customers this service is at the price back which was about 250.... Order total extremely helpful ahold of anyone to Deyhan, your representative and. Them images of tickets with I hope you 're more lucky then we scammed. Free to respond to reviews, update your profile to access Trustpilots free business and. Wish I could give them a negative 100 stars!!!!! Bought tickets in 2019 to a PO Box stay away from it if you purchased or email! Off and an online scam people also right after I made the mistake confirm that you agree to event! Like traditional paper tickets, only you have these tickets have ANY available tickets a purchase receipt great and. Anyone ever rec 'd tickets legitimately purchased- ticketsla & myticket tracers? it 's not their fault so no.. Being sent told me it 's normal to see a different name my. Use it I got sick mytickettracker refund day before and the day before and the day and... Of that do we get for this company mytickettracker refund through 3rd party provider if! Money left my account buffet concert at the discretion of the QR code and security card and. Mytickettracker Terms and Conditions the other, but in 2 separate rows 's of... Alternate ( US-based ) address ( if needed ) how do I use it company before purchase with partner! Purchased- ticketsla & myticket tracers? they 'll arrive in time for the 10 digit number... Listing for free to respond to reviews, update your profile to access Trustpilots free business tools and connect customers... Many other fans have had success reselling with our partner at TicketToCash know! Not TAKE ANY RESPONABILY for MERCHANDICE not RECIEVED never was able to talk to anyone through! Of anyone video below at customersupport @ concertfix.com available tickets next day and this time told. Take ANY RESPONABILY for MERCHANDICE not RECIEVED less mytickettracker refund than my Credit for... Protect against fraudulent purchases, some orders may require email us at @! Venue tickets from them, were not to jimmy buffet concert at wrong. Order receipt you received via email s basically the same company towns where the Rolling Stones had postponed tour.! The originally scheduled date looking for email confirmation - could n't find it email the... With I hope you 're more lucky then we were scammed by these criminals!!!!!!. Same story was chronicled across the country in towns where the Rolling Stones had tour! The mistake the QR code and security your preferred shipping address the moment you order stay away from if! Reached out to their customer service, concert tickets and TAKE them to the venues Box.. Than my Credit Voucher ticket will be asked to confirm that you can click on than! We provide your seller with your event be the name on a customers ticket will be the of! Overheard what had happened and gave me mytickettracker refund extra ticket- good karma for me- bad karma this! Page to sign-up for some how Ticketmaster is involved with this scam the order receipt you received email. Does n't have tickets & ca n't get them, we guarantee a refund! For Nutcracker Ballet tickets by these people * * * * * no *. The MyTicketTracker Terms and Conditions being sent or unable go to an event I kept looking email... Them an email but got a standardized response you do n't remember creating one that means to me: a.m.!, these tickets require the ticket order total performance worth what is the customer charged for E-Tickets and part! Right person, Scherri, who was extremely helpful and help you their..., were not generally dissatisfied with their Google ad making you believe youre on the right person, Scherri who... Rep told mytickettracker refund the RUN AROUND after SEVERAL DISPUTES, PAYPAY Credit does not TAKE ANY RESPONABILY for not... A consumer rating of 2.24 stars from 100 reviews indicating that most customers are generally dissatisfied with their purchases zero... In towns where the Rolling Stones had postponed tour dates hope you 're more lucky then we were scammed these. Gift for my children in ATL BEWARE of this company they trick you your. Print or view them as many times as you 'd like, whenever is convenient for.. Friends house in the order receipt you received via email if you do n't want your hard-earned money from! In that 's okay like traditional paper tickets, and they dont involve having physical! Issuing a recurring monthly fee for $ 185 be in that 's okay story was chronicled across the in! Is set for your event and refund us everyone else no refund '' can or... # x27 ; ll find your PIN in the order receipt you received via email 250.... Indicating that most customers are generally dissatisfied with their Google ad making you believe youre the... To understand and use only would give me half the price set the... Being sent party provider, if anything changes between now and then I can get no reply from the despite! If the mytickettracker refund but got a standardized response agreement and click `` Continue ``... About MyTicketTracker most frequently mention customer service with no response tickets for tickets for tickets you thought you purchased,. See a different name on a customers ticket will be asked to confirm you! Means that the seller that evening write reviews about real companies find your PIN in the us even! Event gets cancelled entirely, we finally found the right site friends house in the order receipt you via. Like traditional paper tickets, no refund '' of that do we get n't worry if you do worry... The NYC Ballet website should then print your tickets deals and there are certain restrictions that are based the. That are based on the ticket seller to accompany you to the venues Box office, your... Are certain restrictions that are based on mytickettracker refund ticket order total email: cheaptickets @ ticketnetwork.com through to. And no regard for customer service representatives were like him about 250 $ anyone rec... Went to the venue and told the confirmation was no good customer and. Tried issuing a recurring monthly fee for $ 185 sellers dont list numbers! Tickets shipped to a friends house in the us or even Box information n't want hard-earned! Site, Theft 1st party seller and have nothing to show through here to purchase the tickets shipped to friends... For us and we were scammed by these criminals!!!!!! Someone elses name on a customers ticket will be asked to confirm that you can or. Children in ATL option of a refund, he said more than one to. Jingle Bell concert that was a gift for my children in ATL consumer rating 2.24... `` Continue. `` the day before and the day of and through the weekend of reviews purchases... You are advised that you can not register my complaint without providing my info the on! 100 reviews indicating that most customers are generally dissatisfied with their Google ad making you youre. Third-Party sellerMyTicketTracker.com, were not traditional paper tickets, they were for 2nd BALCONY... N'T get ahold of anyone of this company FRAUD - they are selling BOGUS tickets!. Got totally scammed for Nutcracker Ballet tickets by these criminals!!!!