Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Create a new account Sign in or create an account. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Liveops: Flexibility. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. Please update your browser to the latest version on or before July 31, 2020. I am being paid to do what I enjoy, which is helping people. And let them know that you understand that theyre going through a hard time, but to give the process a chance. How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. I like to help people. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. This means you can choose when, where, and how often to work! Join Liveops Nation and experience the freedom and autonomy of being self-employed! Flexible. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brand's success. Virtual. The VirtualFlex platform delivers the right agent at the right time, with the right results. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. From our SAP Litmos partner team to our in-house instructional designers that write our educational content and create complex simulations, our commitment to eLearning is unparalleled to truly enable all of our agents to be successful, said Matt Miles, vice president of learning, development and delivery at Liveops. Improving Peoples Lives. You are paid for talk time only and without talk time, there is no pay. GM Regional Customer Care Operations, major utility. First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start Thats what were there for. This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. Whats it like to be self-employed and provide virtual contact center services? Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Liveops for me was more of a part time job because of the pay and and no benefits offered as you're considered an independent contractor. The company is great for a side gig but don't count on it full time because you are a contractor and the clients you choose to work for could deativate you at anytime they want. Submit ticket This rating has decreased by -11% in the past 12 months. Liveops Okta. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brands success. Login - LiveOps Inc. Media Contact:Laura Kubitz for LiveopsE: liveops@merrittgrp.com. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. FLEXIBILITY AT SCALE. Submit an application for an available virtual contact center opportunity. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. For more about Liveops, visit http://www.liveops.com/. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Liveops agents are simply better. You are using an unsupported browser. Liveops mobilizes reliable, brand-certified agents. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. twice per monthLiveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. You may also receive performance-based pay or other incentives. Ditch the paperwork and endless manual tasks. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Either search term value. Additionally, the company rolled out Influitive, an interactive portal for all Liveops agents to network, support one another, and access important program information. This means you can choose when, where, and how often to work! Login Login to track your existing support requests. Want to build your own integration and publish it to the Okta Integration Network catalog? Litmos additionally allows Liveops to capture assessment scores from eLearning and simulations to validate agents will be successful when they start servicing customers. Its why weve led the industry in virtual flex agent services for more than 20 years. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Join Liveops Nation and experience the freedom and autonomy of being self-employed! To find out more, read our Privacy Policy and Cookie Policy. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Their consistency, professionalism and customer service are unparalleled in the industry. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Earning potential. Main hustle or side gig its all up to you. Message & data rates may apply. With Liveops Nation behind you, the skys the limit on the potential success for your small business. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. A hallmark of Liveops is the idea that learning and improving are never done. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Liveops Job Board. The background/credit check requires a $45 processing fee paid directly to our vendor. We've been partnering with Liveops since 2010 for all our inbound needs. Returns the exact phrase match within quotes. In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Copyright 2023 Liveops, Inc. All rights reserved. Training for "certification" is not paid. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. To accept cookies continue browsing as normal. Liveops chose SAP Litmos to host Liveops University, the distance learning platform to onboard and upskill agents. Creates or links a user in the application when assigning the app to a user in Okta. We call this agent community Liveops Nation. Find ready-to-work contractors where and when you need them. We didnt just evolve the remote contact center model, we revolutionized it. The agent community sits at the core, and we dont take this lightly. - Liveops The modern contact center. The pay is ok but you're paid by the minute per call so if there are no calls coming through you don't get paid. Why become a Liveops agent? Forgot Password? Flexibility. Dont let the next surprise get in the way of delivering a great customer experience. Password Remember me Or, sign in using: VirtualFlex solves for that. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Independent Contractor We've cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. If you have not created a ticket yet then you would need to registeror create a new ticketto begin. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Please enable it to improve your browsing experience. | Source: Copyright 2023 Liveops, Inc. All rights reserved. Efficient. Push either the users Okta password or a randomly generated password to the app. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Log-in to the worlds easiest to use Learning Management System Across the web. View our background requirements here. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. https://www.liveops.com Industries Outsourcing and Offshoring Consulting Company size 201-500 employees Headquarters Scottsdale, AZ Type Privately Held Founded 2000 Specialties Cloud Based Call. We look forward to our continued partnership in the years to come.. Our agents are the cornerstone of our business model and our relationships with our clients. Liveops regularly hosts well-attended, agent-focused events. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. No problem. Well learn about your business and help guide the best solutions based on your needs. Groups can then be managed in Okta and changes are reflected in the application. This app integration supports Single Sign-On. Connect contractors to affordable commercial insurances. Don't have an account? Push existing Okta groups and their memberships to the application. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Are you an employee? Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Here's everything you need to succeed with Okta. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Import the user attribute schema from the application and reflect it in the Okta app user profile. Sign In | Liveops Welcome Username or Email Address Password Show Password Note: Passwords are case-sensitive. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Get started on your new home business Flexibility. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Earning potential. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. See Configure the Okta Browser Plugin settings. Liveops mobilizes reliable, brand-certified agents. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Check the Eligibility requirements and make sure were currently accepting applications in your state. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. We are passionate about the agent experience, because we know agents have many choices in their careers. The Liveops Virtual Flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, telecom, travel and hospitality, and government to trust Liveops to deliver a fully scalable enterprise solution, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers. Get access to the Okta Learning Portal, Okta Help Center, Okta Certification, and Okta.com. Ticket yet then you would need to registeror create a new ticketto.! Hallmark of Liveops is the idea that learning and improving are never done or... Do what i enjoy, which is helping people and typical work hours offers opportunity. 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I enjoy, which is helping people our entrepreneurial agents, dynamic enterprise clients, and how to! Ticket this rating has decreased by -11 % in the business, working tirelessly on behalf of our entrepreneurial,. The web behalf of our entrepreneurial agents, dynamic enterprise clients, and how often to work set! We know agents have many choices in their careers certification, and dedicated employees, because we agents! The heart of your stack yet then you would need to registeror create a new begin.