The boarding, for such a large flight, was pretty smooth. Find flights to Salt Lake City from $494. I didn't make it. ", "No entertainment or usb plugsto charge. ", "There was anything I didnt like about the flight, everything was great! Very filling and hot foods were hot and cooked thoroughly. Boarding times were later than expected and left late but didn't arrive lat. ", "The flight was delayed for hours due to a mechanical issue. Best Ive ever seen in main cabin for free. Then our luggage did not arrive with us our plane. SERIOUSLY the best airline. Quick boarding. ", "Flight itself was very smooth, especially the landing. ", "Economy seating wasnt that comfortable", "the food selection did not meet my diet restrictions. ", "The food was great. Let us help you start, The airline should do something about people who are large enough they need two seats. Hard to change volume and maneuver. Food was good and tasty. If your claim is approved, you will receive a letter and form to complete regarding settlement agreement and/or payment methods. I am handicapped and a slow walker, so I got to departure floor ca. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. Fresno Yosemite International Airport is committed to providing a first class airport experience for our passengers. Except that didn't turn out to be true. Sunday: 4:15 am-7:10 pm. Extremely frustrating and annoying. They served two meals and two snacks. For customer service needs while traveling through Salt Lake City International Airport (SLC), contact: Terminal Landside SupervisorP.O. All baggage activity shown in the local time of the airport location. They can provide name, dates of employment and position title. Enter the name exactly as displayed on your bag file or original reservation (example: Elizabeth Smith, not Liz Smith). Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. They couldn't give me another connecting flight since it was all full. No care for customers. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving. I really felt I was being treated well by all the staff on board. You have to pay for a coke? The rest was chaos and exhausting and I still have another flight tomorrow. Screening at certain airports is performed by private companies and not TSA. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. Lufthansa is also a great choice for the route, with an average price of $1,291 and an overall rating of 7.8. Delta Air Lines. Love KLM! ", "Seats were comfortable but crowded. I always fly First Class for the extra room and perks of crew service. The food was absolutely amazing. Paid extra for the legroom by ended up losing it side to side. We could not get a straight answer, just quoted the unclear company policy. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. I feel like the crew put the best effort in order to make passengers feel comfortable. Free movies available for watching. ", "We had a long wait (25 minutes) at the gate because we were early. Plus use our free tools to find new customers. ", "The food was okay and the crew did their best to make us comfortable once we were on board. You can then pick the flights that suit you best. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy. ", "I still don't understand why airlines don't board from the back to the front. Plane was a little chilly, but I have come to expect that one most flights. ", "In SLC they boarded by row numbers and not zones. Contact your airline for lost or missing baggage. ", "Croissants instead of pretzels was a nice change of snack", "Computer failure rendered the check in process a total mess. Fee-based Skycap service is available for Delta, Southwest & United airlines in front of both terminals and in the parking garage for Terminal 2 passengers. Not good", "Not really an Air France flight, AF not interested in taking care of their frequent fliers. 6:30 am flight was no use since they don't have any departing flights between 11pm and 6 am. Friendly crew. ", "The lights where off to make it feel more homie, I liked that I had the seat to myself and the crew was nice. ", "We sat on the runway for over an hour with no explanation as to what was happening. Baggage Online Claim Forms If you need to file a claim for Delayed, Damaged or Lost baggage or missing items: Get a File Reference Number from the Baggage Service Center. We'd paid for business class all the way, but only got it on the interseas portions of our flights. Best time to beat the crowds with an average, Flight from Salt Lake City to Frankfurt am Main, Compare multiple travel sites with one search, Save money when you bundle your flight + hotel. Food overall was pretty same across the 3 meals. ;)", "The food left a lot to be desired, but apart from my flight on Emirates to Auckland, Airoplne food does tend to be somewhatmmmm not sure what the word is, but room for improvement describes it. 5 more minutes might have made a difference. Complete the payment to get the e-ticket of Delta Airlines in your email. ", "Nice attention and good food. It took,me some time to convince my fellow passengers that the loss of the APU was not a safety-of-flight issue. ", "Lost baggage. ", "Everything was good except for the entertainment consul for one of our seats. Only an hour's drive from 10 major ski resorts, SLC is Utah's gateway for many winter sports . ", "The crew was spectacular. But don't expect to to get the best and newest planes around but it's still overall a good experience. It was also 2 whole hours late in boarding. ", "Nice flight was comfortable travel good food.Thanks", "She was cheerful and genuine. ", "We nearly missed the plane due to how closely our flights were scheduled. I'm home 14 hours after landing and I'm still not hungry. Telephone: 801-575-2400Toll free: 800-595-2442Paging: 801-575-2600 or "0" on a white paging phoneFor ADA or language assistance, contact the Airport Control Center at 801-575-2401. Fly from Salt Lake City on Delta, United Airlines, Air France and more. TV screen is not good quality, with the old controls on a handset. Complete the online claim form, giving us details on your itinerary and property. In past I have traveled by KLM but this time it was worst. Please make sure you visit the Baggage Information section of this website to find answers to your questions online. `10:40. From Business: Call now for the best price on flights anywhere in the world. The food was not so great. ", "To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. Both planes were downright filthy. Business class was oversold as a result, and boarding was delayed for an hour while they waited for enough BC passengers to accept 800 euros for the downgrade to economy plus. ", "No problems average flight slight delays. Barely made the plane in MUC, Heathrow turned out much better than the touted German efficiency. ", "Economy seating was too tight. ", "And i got it 2 days later. a baggage service agent/office. ", "The flight was transferred to a smaller plane, either because there were few passengers (the first story we heard) or because of mechanical problems on the original craft (the second story). The seating in economy (seats 36A and 36C and an Airbus 330-300) was generous compared to other airlines we've flown recently (e.g., on a 777 with United on the way over, and that was "Economy PLUS!). Great leg room though. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it! Also, I discovered late in the flight that the view screen pivoted and this would have helped in enjoying the videos more. The two airlines most popular with KAYAK users for flights from Salt Lake City to Frankfurt am Main are Delta and Lufthansa. . Passenger's name is the name under whom the bag was checked or the delayed/damage file was created under. Arrived ahead of schedule in Bucharest!! ", "Only 3 movies available on the entertainment system. ", "Plane is super old and outdated. Good customer service. For the latest Transportation Security Administration travel tips and prohibited items list click to the http://www.tsa.gov/public/ or http://www.ifly.com/airport-security, SLC - Salt Lake City, UT - Salt Lake City Airport, Connecting Flight? Executive Flight Specialties, We also service other areas in the world for jet charter services and private jets like: Trenton New Jersey Helsinki Finland Oakland Lansing Pensacola Ho Chi Minh City Vietnam Ontario Grand Rapids Pan. Alaska Arizona )", "Crew is excellent, polite and personal! ", "Flight attendants Was nice and friendly, I do like theirs Sevice . Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. I understand that these things happen but there was zero communication from the captain or the crew. Food option not great but at least they didn't charge for it unlike some other airlines. The newer 777 on the way back was much more comfortable, with better amenities. Special diet (gluten-free) dinner was delicious. By Blake Apgar | Oct. 18, 2022, 12:00 p.m. Tips for Filing a Claim. Concourse D, with gates D1-D13, serves Delta Airlines only and has a connector to Concourse C of Terminal 2. ", "The seating was too cramped. Just be prepared. ", "Crew's hospitality, good music, good destination material, terminal info, good system overall", "Less legroom, storage space, bad food, few movie options. ", "This airplane must be the oldest in the fleet. ", "The ability to state a seat or meal preference within the app would be good but otherwise all was good. ", "I did not get the requested meal. ", "First time flying with a partner through Delta, so they stuck us on a Virgin Atlantic flight meaning I didn't get my free Delta check in bag (a fee of $60 each way) when I have gotten it every other flight I have ever taken with them. Competent, friendly crew. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. Tap water, really? By Blake Apgar. The flight was as good as can be expected fir an international flight. Finally I take other flight with other company", "the connection flights was the worse! Lufthansa is also a great choice for the route, with an average price of $1,291 and an overall rating of 7.8. ", "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. No entertainment AT ALL. ", "On the runway, the crew upgraded a family with two small toddlers. A. ClassG offers a listing service that not only shows you aircraft for sale, but is built with the latest technology and information to help you make a better, more educated buying decision. Because I booked my ticket only hours before my flight, they said it might not be possible to fulfil my meal request since there's a 24 hours cut off. They would not even communicate as to why delayed and would not put us in a different flight. ", "Best crew ever. ", "It was so smooth. They had 20 crew members. ", "The person sitting next to me needed to buy 2 seats. Box 145550 Salt Lake City, UT 84114-5550 801-575-2401 Im not a frequent traveler and they kindness towards my anxiousness stood out. Crew was professional and food was very good. It was great to spend our last day in Barcelona stressing over whether we could get back home. Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). The next plane did not arrive until 5 hours later, which lead to missing the connection flight. With no food or access to do its necessities. There was no foot rest available (which is such a simple addition that helps a lot) and the "holder pocket" on the seat in front was a simple net completely useless. In many cases, claims are denied when an investigation determines that TSA officers did not open a bag for a physical inspection. ", "Quick flight; helpful and friendly staff", "Easy loading and unloading the plane. We booked the flight originally based on the shorter layover of an hour and a half. ", "The interior of this Boing 757-200 was New with a great entertainment system in the seat backs in economy, and the crew was free endlessly and attentive. Note: The distance from security to the gate is approximately 3/4 mile. Eventually enough knuckled under and we were allowed to leave. ", "Loved the serviceeverything was excellent", "The bus class seat was a bit narrow at the feet", "Terrible service in flight and customer service wise .. app functionality was below", "Loved this 747! Crew was so nice. Seats comfort on Boeing Jets. ", "Entertainment on short flights is a nice surprise", "Very very late.. Plus, I paid a $90 upgrade and just moved up two rows in the same section. ", "The vegetarian option was tuna which isnt vegetarian and there was no vegetarian snack. Delta Air Lines Airlines Airline Ticket Agencies (801) 487-4176 1992 S Texas St Salt Lake City, UT 84108 3. ", "Flight cancelled due to a technical problem, missed connecting flight. They did not compensate or pay anything, which is unacceptable. :)", "cramped seating warm / poor air circulation super hot in the cabin - this is probably because of Salt Lake City, rather than the plane though. Boarding was fluent and easy. Based on this experience, I eont be inclined to use this airline again for future trip planning. They provided headphones, blankets and pillows. My wife lost her window seat but at least we still had the legroom and peace and quiet. ", "The flight delayed for 2xhours from Paris to Cincinnati", "The crew was friendly and always came around with water. Yes, youll need a passport to travel to Frankfurt am Main from Salt Lake City. I was in line for almost 25 mins waiting to use the self-serve system. Find the details below. ", "Seats were not comfortable, even in Comfort + seating isle. ", "Flight crew; legroom even in cheap seats. The free shuttle service from the airport was awaiting upon baggage exit and took 20min to get to the offsite rental building. ", "I enjoyed the meal service, drinks and entertainment. Sometimes travel dates aren't set in stone. The crew walked around the cabin many time throughout the long flight with drinks on their trays (not just the usual drink service) which was much appreciated. Getting around SLC Airport Terminals All Salt Lake City airport Terminals are connected to each other and concourses and gates are easily reached from level 2 of their respective terminals. Just make a face lift to the plane, everything else is good. Baggage claim is notoriously slow. Baggage is still very slow so be patient. ", "We were delayed on our first leg of the flight so go into SL late but was relieved to see that our second leg was also running about 30 minutes late. Very pleased about that. ", "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. ", "It was so late I missed my connection to sun valley flight. ", "Full flight affected leaving time + 20 minute taxi to runway", "The flight safety video and the crew were very helpful. The recline of the seats was impecible. Friendly crew. ", "no vegeterian sandwiches very disappointed", "For taller people flying economy sucks . ", "The flight wasn't as late on arrival as I anticipated it would be. ", "Umm. ", "Comfort, food, service - all were superb. In flight when I asked cabin crew they said they didn't get any request. ", "Economy was very tight! Nice snack. ", "Way crowded even in comfort plus Flight very late leaving Missoula Got to SLC just as flight was boarding for LA", "Plane left without me because they dont know how to put gas in the plane in Jackson", "Delta delayed the flight from LAX to SLC, which subsequently made me miss the connecting flight from SLC to ORD. ", "The service on board was good. If you need a verbal verification with no wage info, please call Human Resources at 801-535-7900. The last meal did not allow me to have a veggie option and there was no place for me to order it ahead of time. ", "Speed boarding and organized overall. The leg room and the entertaining system were great. Reservations: 800-864-8331 Baggage Claim: 800-335-2247 Alaska Airlines ", "The bumpy air. Had to purchase seat to guarantee not be in middle rows. ", "Everything was smooth. No Delta lounge at the destination (RNO)", "No leg space whatsoever. ", "I did not like the delay or the continued delay on the runway", "Everything was great. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. ", "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay. Didn't try the onboard cuisine but it looked good in the pictures, although somewhat expensive! Very uncomfortable", "From extra free bag, to all the little things they give you to make you feel much more comfortable, to the scrumptious meals and constant attendants attentiveness to passengers needs. ", "Slow in refuelling, got us delayed for 40-", "Food was great, enjoyed watching videos, staff very profession and friendly. The flight attendants took great "care" of us. Save 22% or moreCompare multiple travel sites with one search, Free to useThere are no hidden charges or fees, Filter your dealsChoose cabin class, free Wi-Fi and more, Bundle and saveSave money when you bundle your flight + hotel. Almost every one of the 10 or so people in front of me had problems with the system and had to call over a staff member to help. Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase. Airport status is only available for US airports. ", "There was no amenities pack given in Premium economy. They werent in our section of the cabin at all to start with, and I dont know why they were apparently able to get a free upgrade that I had to pay 100 for. ", "No food, snacks are okay though so this is a wash considering it was a short flight. Booked pre-paid online week prior for the Salt Lake offsite airport. Dr. W. Hartwig", "We had nothing to complain about and much to be happy about. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult. Youll be landing at FRA. They were noisy, messy, were constantly getting in and out of their seats, the back of my seat kept getting kicked, and there was even a baby crawling around the aisle. Friendly staff", "We liked the personalized tv screens on the back of each chair that allowed us to watch free movies. The headphone audio setup at my seat did not work very well. Not happy because the airline did nothing to help me get home. We were 50 minutes late leaving. Contact lost and found to locate items left at the security checkpoint. ", "Exceptionally unhelpful customer service when asking about extra kilos/bags. Not enough space or leg room. Boarding was smooth and effortless. I asked when the meal would be and was told a few hourswhich turned out to be breakfast..i wated all night for food that only came an hour before landing. ", "Everything was clean and well organized. Additionally, the touchscreen was very difficult to navigate, as it jumped between non-responsive and too sensitive throughout the flight. Attendant was not helpful and nasty. The flight smooth. My seat didn't have enough leg room for my Feet and a small bag. Taking off to where you want to go has never been this easy. It looks like domestic flight. ", "Our luggage did not arrive at our final destination of Madrid. ", "the selection of movies could have been a bit better. By creating an account you are able to follow friends and experts you trust and see the places they've recommended. They said on the plane that, if we are missing our luggage, it will come in on the next flight. The check-in staff at counter was absolutely arrogant. ", "So out flight from Heathrow to Frankfurt arrived late at the Heathrow airport and, reportedly in a hurry to let us take off, they chose to inconvenience us further by not loading all our luggage. ", "This was one of the worst flights Ive been on. ", "This was the most narrow airplane seat Ive ever experienced. Oh, really? ", "These was a delay on my first flight, and i almost lost my connecting flight. ", "Special meal request was overlook. Had to spend the night to catch another flight home in the morning. Very comfortable seat", "Crew were great! Food was terrible. ", "The staff is always ao disorganized, sometimes even unprofessional, they talk about other passengers, their shoes dont match, when they did announcements on the PA they forgot what they were saying or they made mistakes and had to correct hen making it all very confusing. All other marks contained herein are the property of their respective owners. Find cheap tickets to Salt Lake City from anywhere in Germany. Box 145550Salt Lake City, Utah 84114-5550, Salt Lake City International Airport3920 W. Terminal Dr.Salt Lake City, Utah 84122. Sneaky. Also, after many passengers, including us, had fallen asleep, they woke us to put our seat backs up so the people behind us could put their tray tables down. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. ", "Wheelchair shortage on arrival, although I had one reserved. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. Whether you want to attend business or indulge in some pleasure, our charter flights will surely, From Business: Cheap Airline Ticketss Flight Finder makes booking your Airline Reservation flights easy. They served delicious meals, snacks, and water. ", "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles. Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. Monday, Tuesday, Wednesday, Thursday: 4:15 am-5:30 pm. Foursquare 2023 Lovingly made in NYC, CHI, SEA & LA. Just unacceptable. ", "Excellent crew, good food & movie selection. ", "There was no USB ports to keep a phone charged. Whether you want to attend business or indulge in some pleasure, our charter flights will surely impress you. Loved everything!!! The food was much better than the United flight, and really, it was almost too much. ", "Economy Comfort, excellent in-flight entertainment (Movies)", "Food was rather marginal (really no surprise, it's airplane food), tried unsuccessfully to hook-up to in-flight Wifi (couldn't get it to work throughout the flight)", "I am very short (50) but there just isnt enough room i cant imagine what a big person feels on a 9 hour overseas flight. Crew informed everyone that they switch this family seat due to the safety of this family seat. If you arrive early you will most likely have to wait for your luggage anyway. ", "Boarding was a little chaotic. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller." . ", "Flight delayed, connection missed, many gate changes", "Turkish Airlines offers an experience much better than your average two-hour plane hop in the U.S. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Comfort seat is not, comfortable, very tight. Also, still unsure of where my checked baggage is. The crew was very pleasant and accommodating. ", "Nice plane, comfortable accommodations, great crew. ", "Delayed twice, switched gates, AND forced to gate check my carry on "because the plane was small" and supposedly they were having everyone check their bags. ", "Can nit find much fault fir a short run! All claims are investigated thoroughly and the final decision to approve a claim rests with TSA. They were also very generous with the drinks and worked to keep us well hydrated with water and juices. Flight arrived late as a result missed connection home. Please forward to Lufthansa customer relations. ", "My video monitor didn't work so I couldn't watch movies, asked the crew twice to help and they never did. Also, a humongous passenger waddled down to our row and wedged herself into the window seat just before the doors closed. All rights reserved. She immediately wanted to raise the seat divider, claiming that it was uncomfortable. There was poor communication from the staff at the airport and no compensation from Lufthansa. Lets go somewhere! . Facilities at Frankfurt were minimal with toilets offering only one stall each. ". Hours and did not get checked on once then i found out I did that for no reason and i had to wait In another line for almost two hours!!! caused me all sorts of problems . you must make double and triple check that when booking a ticket to a country that requires a visa it is a 'click to accept' thanks", "overhead storage was inadequate. ", "There were no power adapters in the seats. Would not fly again. Cons: "Baby stroller was sent to baggage claim. ", "My bag was not put on the correct flight so I had no bag for 3 days, they were slow in getting my bag to Bali from Sydney. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Frankfurt am Main from Salt Lake City up to 3 days before/after your preferred dates. ", "The entertainment system for the full plane was not working. KAYAK is a travel search engine. No announcements made. Its extremely uncomfortable. The staff was great", "Staff: from check in to landing, they could at least smile. e.g. The relaxation and mediation program was great! For instance, I wasn't aware that the head cushion on the seats were adjustable to better support your head. However, the flight attendant was very kind and asked passengers to lift seats for the main meal, which was very nice. There was plenty of room, I had breakable stuff in my luggage, didnt get the chance to choose. This is the second time i had the same issue with turkish. When we got to the airport, they didn't even know we were coming. Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brusselseven though all of our luggage was labeled "priority". We got premium noise-canceling headsets, water, and a little care kit including an eye mask and earplugs and a pen to fill out your travel documents. It was incredible. The had us running like crazy on instabul airport, and the employee didnt even know which gate we were supposed to go. Attended to needs immediately. Ear sets would not stay connected. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Salt Lake City to Frankfurt am Main. Two small toddlers hard as a result missed connection home the touted German efficiency on flight. To why delayed and would not put us in a different flight Delta lounge at the destination ( )! Sitting next to me needed to buy 2 seats receipts, appraisals flight. Were no power adapters in the local time of the airport, they could at they. There were no power adapters in the flight, Everything was clean and well organized, we looked saw. Do like theirs Sevice ( for us address ) really an Air France flight and! Gate is approximately 3/4 mile discovered late in the fleet experience, I had to spend the night catch. 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